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HP HP2-B116 Exam Syllabus Topics:

HP Selling HP Document Solutions Sample Questions:

1. What should you discuss with your customer concerning the deployment of HP Web Jetadmin?

A) the document management system the customer wants to deploy
B) the development of processes forprinting special fonts and bar codes
C) the management of output from non-windows environments
D) the number of IT help desk calls that relate to printer issues

2. What are the benefits of an HP document solution sale to both you and your customer?

A) increased sales of printers and a great deal for the customer
B) higher sales volumeand overheads, and the opportunity to change the customer's work methods to increase head count and reduce costs
C) higher revenue and sales margins, and the opportunity to change the customer's work methods to increase efficiency and reduce costs
D) increased sales of MFPsand greater customer satisfaction

3. What must a salesperson do when beginning to understand the customer's organization?

A) profile the key executivesand stakeholders
B) prepare a demonstration
C) outline the financial detail of any potential business
D) identify and secure bid resources

Solutions: