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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Product and Pricing | 8%–12% | - Pricing configuration - Price lists and discount determination - Product master data |
| Topic 2: User Management | 8%–12% | - Organizational structure - Role and access management - Business user setup |
| Topic 3: Sales Planning and Forecasting | <8% | - Planning hierarchy setup - Forecast categories |
| Topic 4: Fine Tuning | <8% | - Adaptation tools - Business configuration activities |
| Topic 5: Quotation and Sales Order Management | 8%–12% | - Document flow and status management - Sales order integration - Quote creation and processing |
| Topic 6: Personalization and Extensibility | <8% | - Extension fields - Mashups and embedded components |
| Topic 7: Integration | 8%–12% | - Web services and APIs - Integration with SAP ERP / CRM - Middleware and communication arrangements |
| Topic 8: Notification and Approval Processes | <8% | - Workflow rules - Approval process setup |
| Topic 9: Data Migration | <8% | - Migration templates and tools - Import/export procedures |
| Topic 10: Visit Planning and Execution | <8% | - Activity planning - Mobile and offline features |
| Topic 11: Account and Contact Management | <8% | - Relationship management - Master data maintenance |
| Topic 12: Lead and Opportunity Management | 8%–12% | - Opportunity lifecycle and forecasting - Sales methodology configuration - Lead qualification and conversion |
| Topic 13: Territory Management | <8% | - Realignment rules - Territory definition and assignment |
| Topic 14: Implementation Basics | <8% | - Project lifecycle overview - System scoping and fine-tuning |
| Topic 15: Reporting and Analytics | 8%–12% | - Custom report creation - Standard reports and dashboards - Data sources and key figures |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. Which features are available when you create a sales forecast? (2 correct answers)
A) Multi-dimensional forecasting
B) Multi-dimensional rules
C) Multi-level categorization
D) Multi-level overrides
2. What information is available when a customer visit is conducted? (2 correct answers)
A) Last visit details and notes
B) Product availability check
C) Checklists
D) Account product lists
3. Which of the following Sales area dependent elements can you maintain in the product master? (2 correct answers)
A) Division
B) Unit of Measure
C) Maximum Order Quantity
D) Customer Part Number
4. For which of the following systems does SAP Hybris Cloud for Customer provide standard integration content for regulated products?
A) SAP Hybris Marketing
B) SAP Hybris Commerce
C) SAP ERP
D) SAP CRM
5. Which of the following actions can you perform using the data workbench tool? (3 correct answers)
A) Create
B) Export
C) Delete
D) Import
E) Update
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: A,C | Question # 3 Answer: C,D | Question # 4 Answer: C | Question # 5 Answer: B,D,E |
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