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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Sales Lifecycle | 23% | - Design reports and dashboards based on KPIs - Select appropriate features: Sales Engagement, Territory Management, Forecasting, Einstein AI - Analyze sales and marketing processes |
| Data Management | 15% | - Data migration and integration considerations - Manage data governance and maintenance - Ensure data quality and scalability |
| Predictive and Generative AI | 13% | - Use AI tools in Sales Cloud and Agentforce for Sales - Apply Trusted AI Principles and ethical guidelines |
| Consulting Practices | 14% | - Project management and delivery lifecycle - Discovery, requirement analysis, and solution design - Facilitate successful engagements and adoption |
| Implementation Strategies | 15% | - Translate business requirements and KPIs into Sales Cloud solutions - Align sales processes with organizational goals - Plan deployment and post-implementation improvements |
| Practical Application of Sales Cloud Expertise | 33% | - Apply security models: sharing rules, role hierarchy, Account/Opportunity Teams - Leverage Campaigns and integration tools - Configure Products, Price Books, Quotes, and multi-currency settings - Build end-to-end sales processes from Lead to Close |
Salesforce Certified Sales Cloud Consultant Sample Questions:
1. Cloud Kicks has recently hired a new inside sales team. Management wants to ensure that steps in the sales process are clear and adhered to by the team. Each step must have clear guidelines, support materials, and coaching tips. What should the consultant recommend to support the new sales team and management?
A) Create a Path on the Opportunity object.
B) Create a flow paired to each of the Opportunity stages.
C) Create validation Rules on the Opportunity Stage field.
2. The project at Universal Containers is almost finished and now it is time to test the changes and updates that have been made before go-live. Partial and Full sandboxes are unavailable. Where should the consultant recommend testing be conducted?
A) Create test accounts and opportunities in a new Trailhead Playground org.
B) Create a new Developer Edition org and populate it with data.
C) Create a new Developer sandbox and populate it with data.
3. The Cloud Kicks pipeline and forecasting reports are inaccurate because sales reps are creating opportunities after they are already closed won. Sales management wants visibility into how often the sales reps are creating these types of opportunities. Which solution should the consultant recommend?
A) Implement automation to update the opportunity to the first stage in the sales process.
B) Configure a report that displays opportunities that have an earlier closed date then created date.
C) Run the Opportunity Pipeline standard report to view the upcoming opportunities by stage.
4. Cloud Kicks needs to set sales quotas for all sales reps. Which solution should the consultant consider?
A) Enable Forecast Quotas from Setup.
B) Use the Data Import Wizard.
C) Assign quota values by profile.
5. Sales reps at Cloud Kicks are responsible for creating leads manually and uploading leads. The marketing department has noticed that some leads are missing important information. Which functionality should the consultant apply to ensure that the main fields are populated?
A) Required fields
B) Path with key fields
C) Screen flows
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: A |








