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Oracle 1Z0-996-20 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: VEE | - Critical validations vs validation rules - VEE process and data preparation - Eligibility criteria and retrieval algorithms - Configure VEE groups and assignment - Categories of IMD exceptions |
| Topic 2: Customer Information | - Maintain and Manage Customer Information |
| Topic 3: Payments | - Manage Payments - Manage Overpayment and Payment Distribution |
| Topic 4: Measurements | - Differences between initial, final measurements and usage - IMD exception statuses and Automatic Retry functionality - Three types of IMDs and differences - Configure derive value algorithm - Derived values and association with final measurements - Process of loading measurements to calculating usage |
| Topic 5: Billing | - Complete Bills - Maintain Bill Segments |
| Topic 6: Credit & Collections | - Configure and Manage Credit & Collections and Overdue Processes - Manage Payment Arrangements and Pay Plans |
| Topic 7: Financial Transactions | - Manage Financial Transactions |
| Topic 8: Usage | - Get Scalar Details usage rule - Relationships between usage transactions and usage subscriptions - Usage calculation process |
| Topic 9: Usage Subscriptions | - Design and configure usage subscription admin data - Concept of usage subscriptions - Relationships between measuring components, service points and usage subscriptions |
| Topic 10: Rates | - Manage and Apply Rates - Apply Bill Factors - Apply Proration |
| Topic 11: Devices & Measuring Components | - Relationship between devices and measuring components - Types of measuring components - Concept of measuring component and related structures - Configure device config type and associate measuring component - Configure measuring component type - Configure device type |
| Topic 12: Fieldwork and Service Order Management | - Service Order (Orchestrator) Activity concept - Service Order Children Activities concept |
| Topic 13: Adjustments | - Configure and Manage Adjustments |
| Topic 14: Service Points & Install Events | - Concept of install event and relationship between devices and service points |
| Topic 15: Operational Device Management | - Specifications and relationship to assets - Role of assets and components |
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