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Oracle 1Z0-1037-21 Exam Syllabus Topics:

Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. In Knowledge Advanced, which three components does the Intelligent Search component, Ontology, contain?
(Choose three.)

A) Language information
B) Rules engine
C) Search Log
D) Dictionary
E) Translations

2. A customer has a problem with a damaged battery and searches your knowledge base with the search term
"battery damageissue." The customer selects one of the answers in the search result and wants to view answers that contain closely related articles in continuation to the selected answer.
What should you configure?

A) Include battery and damage as keywords under Answers Stop Words.
B) Open the answer containing the battery damage issueterm and under the Relationship tab add the loosely related continuation answers in Manually Related Answers.
C) Edit the alias text file to include alias words - battery damage, battery issue, battery.
D) Open the answer containing the battery damage issue term and under the Relationship tab add the loosely related continuation answers in Sibling Answers.

3. Which three values does Knowledge Advanced use to calculatewhether the answers returned have improved?
(Choose three.)

A) the number of times the "Is this answer helpful?" option has been selected as "Yes"
B) the total number of times documents were clicked on
C) the number of cases linked to the top answer
D) the number of times documents were clicked on as a result after a particular answer
E) the total number of times the search has been made with the search string containing the title of the document

4. Which two statements are true about published reports? (Choose two.)

A) Published reports have filtering option in ribbon.
B) Published reports can be edited.
C) Published report data can change automatically when the knowledge base data is updated.
D) Published reports contain snapshots of data at the time the report is run.
E) Published reports can be shared.

5. What should you do to ensure two published answers are always returned for a specific search word?

A) List the search word under Stop words.
B) Create multiple search words associated within a single priority word group.
C) List the search word under Answers Keywords.
D) Create multiple Priority words that share the same name.
E) List the search word under both Answers Keywords and Stopwords.

Solutions: