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Salesforce AP-212 Exam Syllabus Topics:

Section	Weight	Objectives
On-Going Loyalty Management	10%	- Monitor program performance and optimize - Manage program updates and enhancements - Configure analytics, dashboards, and reporting
Integration	22%	- Integrate with Salesforce CDP - Integrate with Commerce Cloud - Integrate with Service Cloud - Integrate with Marketing Cloud - Connect to external systems using APIs
Loyalty Program and Process Configuration	52%	- Configure partner management and collaboration - Configure permissions and security model - Set up tier models, qualification, and progression - Configure foundational program settings - Define incentives, experiential rewards, and vouchers - Set up currencies, points, and transaction processing - Manage member enrollment, profiles, and preferences
Strategies and Design	16%	- Apply implementation best practices - Design promotion lifecycle and engagement strategies - Define points, benefits, and redemption processes - Assess business requirements and define loyalty solution - Design loyalty program architecture and data model

Salesforce Loyalty Management Accredited Professional Sample Questions:

Question #1

A Consultant will need to create a new voucher definition for a new voucher, wherever the new voucher has the requirements.
A total of two vouchers will be issued to the member.
The first voucher has a face value of $100, and the second voucher has a face value of $200.
Both vouchers must be used within three months after the first voucher's disbursement date.
The first voucher will be issued to the members over a period of a month.
Which voucher definition settings will fulfill the new voucher's requirements?

A. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Unchecked
B. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked
C. Type: Fixed valued, Expiration Type: Period, Expiration Period: 90, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked
D. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: UnChecked

Reveal Solution Discussion 0

Correct Answer: B 🗳️