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Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

1. A company recently deployed IP telephones in its Call Center. During peak traffic conditions, callers receive an overflow tone and calls are blocked.
Zone Number = 1 Zone Intent = MO Intrazone Traffic = Best Quality Interrone Traffic = Best Bandwidth Resource Type = Shared
Which programming change is recommended to provide dedicated Digital Signal Processor
(DSP) resources to Contact Center IP telephones?

A) Change Zone Intent VTRK
B) Change Resource Type to Private
C) Change Interzone Traffic to Best Bandwidth
D) Change Interzone to Best Quality

2. For a situation where you use the CDP feature at a switch equipped with the MARS software package, which statement are correct? (Choose two)

A) You cannot share Route Lists, Digit Manipulation tables and Time-of-Day schedule with NARS.
B) Use steering codes tor CDP calls that are the same as the assigned NARS Access Cades.
C) You can integrate CDP numbers with the NARS Uniform Dialing Plan (UDP).
D) Use steering codes tor CDP calls that are distinct from those assigned NARS Access Cades.

3. Click the Exhibit button.

Given the customer Route List index shown in the exhibit, what is the first expensive route that a call placed on that RLI could take?

A) Entry 3
B) Entry 0
C) Entry 1
D) Entry 2

4. A customer has deployed a Communication Server (CS) 1000 RIs. 7 x system at their site. They have asked you if the CS 1000 has a feature that can extend and ring calls to other locations. You have decided that Personal Call Assistant (PCA) will meet the customer's requirements and verified that the system is equipped with Package 398, and that it has sufficient ISM parameters. Which step must be performed first when implementing PCA?

A) Configure the telephone parameters to support PCA
B) Configure Flexible feature codes for PCA control
C) Enable the PCA feature for the customer
D) Locate or configure a Superloop for PCA

5. Click the Exhibit button.

A customer wants to allow a station user to save an incoming number (Off-Net, Local Number) to their Personal Directory and afterwards use it to place an outgoing call without having to perform an manual manipulation to the number.
Consider the customer dialing plan shown in the exhibit.
Communication Server 1000 is configured for DAPC = YES in the Route Data Block.
With reference to the DAPC Table options in the exhibit, which Dial Access Prefix on CLID (DAPC) table should be used?

A) Table 1
B) Table 3
C) Table 4
D) Table 2

Solutions: