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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Organizational Culture and Change | - Organizational Culture
|
| Topic 2: Conflict and Communication | - Conflict Management
|
| Topic 3: Leadership | - Leadership Theories
|
| Topic 4: Individual Behavior in Organizations | - Perception
|
| Topic 5: Motivation | - Rewards and Performance
|
| Topic 6: Group Behavior and Team Dynamics | - Decision Making
|
WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:
Employee A noticed that Employee B was late for work, and A's perception of why B was late willdetermine what action A takes in this situation.
Considering attribution theory, which factors will determine A's perception regarding whether B's behavior was internally or externally caused?
Select one.
- A. Problem, criteria, and alternatives
- B. Distinctiveness, consensus, and consistency
- C. Creativity, relationships, and expertise
- D. Situation, attributes, and alternatives
Correct Answer: B 🗳️
Explanation: Only visible for ExamTorrent members. You can sign-up / login (it's free).
What is a positive effect of a cohesive group?
Select one.
- A. Improving group productivity
- B. Reducing group norm effect
- C. Promoting value flexibility
- D. Bringing heterogeneity to the process
Correct Answer: A 🗳️
Which option defines organizational culture?
Select one.
- A. A system of shared meanings held by members that distinguishes the organization from other organizations
- B. Perceptions that are characterized in words or feelings but not understood or accepted by the organization
- C. Individuals with feelings that are clearly distinguished from the culture of the organization
- D. A biological entity that shows clear relationships to an organization or group of organizations
Correct Answer: A 🗳️
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To resolve a conflict between the department staff and the janitorial staff, the department head informs the department staff of a new policy prohibiting the eating of food at the desk.
Which type of conflict resolution technique does this represent?
Choose 1 answer
- A. Authoritative command
- B. Altering the structural variables
- C. Altering the human variable
- D. Problem solving
Correct Answer: A 🗳️
Explanation: Only visible for ExamTorrent members. You can sign-up / login (it's free).
Which characteristic is unique to virtual teams as compared with face-to-face teams?
Select one.
- A. Members with varied skills
- B. Members from same hierarchical level
- C. Limited social context
- D. Diversity of member backgrounds
Correct Answer: C 🗳️
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