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WGU Information-Technology-Management Exam Syllabus Topics:

WGU Information Technology Management QGC1 Sample Questions:

1. What happens during the design phase of the systems development life cycle (SDLC)?

A) Full descriptions of the desired features and operations of the system are established.
B) A high-level strategy and goals for an intended project are established.
C) Requirements from business stakeholders and subject-matter experts are identified.
D) End-user business requirements are identified, and project goals are refined into defined functions and operations.

2. A company has no central system for tracking past interactions and key contact information for external clients.
Which type of software would solve this problem?

A) Customer relationship management
B) Supplier analytics evaluation tool
C) Knowledge repository index system
D) Internal file transfer scheduler

3. What is a primary purpose of the analysis phase in the systems development life cycle (SDLC)?

A) To validate the system, functionality, and user interface
B) To structure how components will interact
C) To optimize the system for performance
D) To define the business, user, and system requirements

4. Which three primary elements of information infrastructure support ongoing operations? Choose 3 answers.

A) Backup and recovery plans
B) Business continuity plans
C) Authentication plans
D) Augmentation plans
E) Disaster recovery plans

5. Which outsourcing model has the least security compliance risk?

A) Nearshore outsourcing
B) Onshore outsourcing
C) Cloud-based outsourcing
D) Offshore outsourcing

Solutions: