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CompTIA JK0-801 Exam Syllabus Topics:

CompTIA A+ Certification Exam (JK0-801) Sample Questions:

1. A company has multiple operating systems and printer models throughout their campus. None of the printers need to be physically secured and are openly accessible throughout the company. Which of the following would be the BEST way to share these print devices?

A) Local sharing
B) Print server
C) 802.11x
D) Bluetooth

2. Which of the following levels of RAID is MOST likely to increase performance while NOT offering additional reliability?

A) RAID 1
B) RAID 10
C) RAID 5
D) RAID 0

3. Which of the following devices requires calibration as part of its installation?

A) Keyboard
B) External HDD
C) Touch screen
D) Mouse

4. A technician realizes the problem Ann, a customer, is having before she is done explaining all the symptoms. Which of the following is the BEST action for the technician to take?

A) Ask Ann to repeat the problem and all the symptoms several times in order for the technician to verify all the facts.
B) Continue listening to Ann's explanation until she is finished then refer her to a website so she can find the proper resolution.
C) Finish listening to Ann's explanation without interrupting if it will not take an excessive amount of time.
D) Politely tell Ann that the technician knows the proper solution and that no further explanation is necessary.

5. When installing a floppy drive data cable, it is important for a technician to ensure which of the following? (Select TWO).

A) Proper orientation of the data cable
B) Correct Master/Slave jumper settings
C) Correct CPU clock speeds
D) Availability of compatible power connectors
E) Adequate hard drive capacity

Solutions: