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HP HP5-B04D Exam Syllabus Topics:

HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:

1. Your customer will be installing 30 Z620 workstations in a large room. Their current installation is so noisy that the users are complaining they cannot work effectively.
How would you describe the approximate noise level these 30 workstations will make if they are all operating their SATA drives?

A) About the noise level of traffic on a busy road. 80-90 db
B) About the noise level of a jackhammer, more than 100db
C) About the noise level of a calm room, like a library, 20-30 db
D) About the noise level of normal conversation, 40-60 db

2. Which part of the print head fires the ink?

A) media
B) intelligent circuit
C) fuser
D) nozzle

3. Which serviceability benefit does the HP 800 series offer?

A) a replacement device within two days
B) a two-hour, onsite visit
C) EasyAccess door
D) remote servicing support

4. If a customer is looking to print only mono pages, what should you recommend'?

A) an HP OfficeJet Printer
B) an HP MFP flow device
C) an HP LaserJet printer
D) an HP DesignJet printer

5. What is the customer benefit behind HP Wireless Direct printing?

A) Making a wireless encrypted connection directly to the printer does not require access to a corporate network.
B) Connecting and printing via the cloud takes out the need for corporate networks.
C) Store print jobs on your mobile device until the user is at the printer to ensure output can be collected immediately.
D) Printing via an Ethernet cable connection avoids potential security risks associated with wireless networks.

Solutions: