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HP HP2-B120 Exam Syllabus Topics:

HP Selling HP EMEA cMPS Sample Questions:

1. Who is responsible for the Help Desk support withacMPS contract?

A) Customer
B) Channel Managed Print Services partner
C) Specialized Service Company
D) HP

2. Which property ensures that HP toner provides the best possible print quality in an HP LaserJet printing device?

A) Resistance to build up of static
B) Varying particle sizes
C) Particles resistant to crushing
D) Smaller uniform particle size

3. What are the consequences of misusing the HP Channel Managed Print Services program discount? (Select two.)

A) HP will inform all key competitors of the partner about the misuse.
B) The partner will pay back all program achievements, such as contractual bonus and Pay For Results (PFR).
C) HP will issue a warning letter to the partner, giving 3 months' notice to become compliant with the CMPS program or be expelled for a minimum of 2 years.
D) All existing contracts of the partner will be reassigned to HP directly.
E) The partner will pay back the net value of the discounts that HP paid to distribution in order to support the SCRP Program.

4. What happens to a partner that leaves the cMPS Partner program?

A) They will become HP partner Managed Print Service Partner (HPpMPS)
B) They will become a cMPS Maintenance Partner with continued access to discount (SCRP) for existing contracts only
C) They have all existing contracts in the program managed by HP directly.
D) The partner can continue to use the cMPS program for discounts for new contracts for a period of 12 months after leaving the program.

5. Who manages the financing of a Channel Managed Print Services Contract?

A) HP Services
B) HP Partner Account Manger
C) HP cMPS Partner
D) HP Financial Services

Solutions: