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Salesforce Certified Experience Cloud Consultant Sample Questions:

1. How can records owned by Customer Community users be shared with internal users?

A) Use the standard is Owned By External User checkbox on records to create a criteria-based sharing rule to share records owned by Customer Community users with all internal users.
B) Create a Share Group for a Customer Community profile that is not associated with a Sharing Set.
C) Create an owner-based sharing rule to share records owned by a Customer Community role with all internal users.
D) Create aSharing Set that includes a Customer Community profile and create a Share Group for the Sharing Set.

2. Partners at Universal Containers (UC) have given feedback that it takes too long for administrators to create new users or reset passwords for partner employees.
What should be done to help UC with user management?

A) Recommend partners share user credentials.
B) Delegate external user administration.
C) Create a new user form that automatically triggers a process to create a user.
D) Implement a limit on new users and password resets.

3. Ursa Major Solar would like the navigation menu in the customer portal to be vertical.
Which two options make this possible?
Choose 2 answers

A) Edit the default navigation
B) Download an app from AppExchange
C) Write custom code
D) Fix the header's Position.

4. Get Cloud Consultant (GCC) is implementing a Salesforce- based solution for a global coffee brand. The coffee company works with agrp research and coffee growers from around the work. These researcherwill submit their recommendation in the system which will go through an approval process before reaching coffee growers who will ultimately use those recommendation during cultivation.
The Design team estimates the need for at least 20 custom objects given that the coffee company plans to use Salesforce to also manage incentives. Compensations, distribution, and projections.
Which user license Should GCC recommend for the researchers?

A) External Apps
B) Partner Community Plus
C) Customer Community Plus
D) Customer Community

5. Ursa Major Solar wants to give customers the ability to add authorized users to view usage, billing, and payment history.
Which permission should be granted to customersto add authorized users?

A) Modify All for Usage, Billing, and Payment History
B) Delegated External User Administrator
C) View and Manage Users
D) View Content in Portals

Solutions: