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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

Question 1

A consultant needs to expose an OmniScript to external, unauthenticated users on a public website. What should be configured?

A. Use a DataRaptor Load with guest permissions
B. Enable "Guest User" access and expose the OmniScript via a public Experience Cloud site or embed
C. Convert the OmniScript to a Calculation Procedure
D. Deploy the OmniScript only within Salesforce Classic

Question 2

A business implements a simple OmniScript in their call center that allows agents to quickly create a case when on the phone with customers. The OmniScript has been running successfully in the call center for over a year. The business decides it wants to allow partners to create cases directly from their Community portal. What is the most efficient solution that the consultant can propose to meet this new requirement?

A. Clone the existing OmniScript to a new LWC OmniScript and deploy to the Community portal.
B. Deploy the existing OmniScript to the Community portal using OmniOut.
C. Embed the existing OmniScript as a reusable component within a new Community OmniScript.
D. Duplicate the existing OmniScript and deploy the new script on the website.

Question 3

An OmniStudio Consultant is designing an Integration Procedure (IP) that includes a series of Data Mapper actions. To ensure the IP is executed only when necessary, the consultant needs to implement conditional execution. What is best practice for adding conditional execution to an IP action?

A. Use a Conditional Block to wrap the data action and define the activation condition based on the IP's input data.
B. Use a Set Values action to set a true/false flag, and then configure the Data Mapper action's input to check the flag.
C. Add a custom Apex class at the beginning of the IP to check the condition and manually halt execution if false.
D. Configure the IP to run asynchronously, as asynchronous execution handles all conditional logic automatically.

Question 4

An investment portfolio manager wants to build a console to display:
- Client information
- Profile attributes
- Investment instrument information
There are more than 20 profile attributes. Each investment instrument has 15 fields of information to display. The fields should be grouped logically.
How should the consultant design a solution to meet the requirements?

A. An OmniScript with a Step for client information
Block Elements for investment instruments
B. A header FlexCard for client information with a Flyout for profile attributes Child FlexCards for investment instruments with a Flyout for additional information
C. A header FlexCard for client information and profile attributes
Child FlexCards for investment instruments with a Flyout for additional information
D. A header FlexCard for client information and profile attributes
FlexCards for investment instrument information

Question 5

A Salesforce Omnistudio Consultant is tasked with creating an Omniscript for a client's customer service process. The consultant wants to integrate Salesforce Knowledge into the Omniscript.
What is one way the consultant can configure an Omniscript to search for Salesforce Knowledge articles?

A. Based on static values set up during configuration
B. Based on dynamic inputs from Omniscript fields
C. Using a simple search ..
D. Using a complex search algorithm

Solutions: