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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

1. A customer wants the helpful tool that Is available to create marketing surveys In Avaya Contact Center Select (ACCS).
Which component Is used to create surveys In ACCS?

A) Orchestration Designer
B) Communication Control Toolkit
C) Proactive Outreach Manager
D) Outbound Campaign Management Tool

2. With the Basic level of account In Avaya Spaces, which statement about what users can do is true?

A) They can host online video conferences with a maximum of 5 participants.
B) They can host online video conferences with a maximum of 15 participants.
C) They can host online voice conferences with a maximum of 15 participants.
D) They can have direct online video calling but no video conferences.

3. Refer to the Scenario: IT-FAC.

You plan to recommend that IT-FAC use the geo-presence feature to keep track of their security and maintenance personnel.
Which application and deployment option will provide this functionality?

A) Scopia Mobile using iOS or Android smartphones
B) one-X Mobile Preferred using Windows smartphones
C) one-X Mobile Preferred using iOS or Android smartphones
D) Avaya Communicator using iOS or Android smartphones

4. Refer to the Scenario: IT-FAC.

For this customer, you have decided to install High Availability (HA. for the Session Border Controller for Enterprise (SBCE) with 15 SIP trunks.
In addition to the hardware, which licensing is required for this solution?

A) 30 Standard licenses; since you need to duplicate the Standard licenses for HA
B) 15 Standard licenses; since HA Is included with the Standard license
C) 15 Standard licenses and 15 Advanced licenses; since HA requires Advanced licenses
D) 15 Standard licenses and 15 Standard HA licenses

5. Refer to the exhibit.

You have just finished your discovery conversation with a multi-location, midsize customer.
What would you do to use the generic functional UC&C architecture shown in the exhibit?

A) Create a version of this diagram for each location.
B) Add the specific product names for components in your solution.
C) Add In quantities for each of the components in your solution.
D) Cross out functionality not requested by the customer.

Solutions: