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Implementing Cisco Collaboration Applications (300-810) Exam format
- Number of questions: 65-75
- Format: Multiple choices, multiple answers
- Length of Examination: 90 minutes
- Language: English, Japanese
- Passing score: 70%
Cisco 300-810 certification exam is designed for individuals who are interested in pursuing a career in the field of collaboration applications. 300-810 exam is intended to validate the candidate's knowledge and skills related to implementing and operating Cisco Collaboration Applications, including Cisco Unity Connection, Cisco Unified IM and Presence, and Cisco Unified Communications Manager. 300-810 exam covers a wide range of topics, including configuring and troubleshooting Cisco Collaboration Applications, creating and managing users, and implementing and maintaining dial plans.
NEW QUESTION # 144
A collaboration engineer is enabling desk phone control for an existing group of Cisco Jabber desktop users. The users have been granted the appropriate permissions in Cisco UCM, and the devices are correctly configured in Cisco UCM. Which service must the engineer now enable?
- A. Cisco Extended Functions
- B. Cisco CTIManager
- C. Cisco XCP Authentication Service
- D. Cisco XCP Connection Manager
Answer: B
NEW QUESTION # 145
Refer to the exhibit.
Refer to the exhibit. A collaboration engineer is troubleshooting an alarm that indicates that there are duplicate user IDs. Which two actions resolve this issue? (Choose two.)
- A. Assign the duplicate user to the secondary Cisco IM and Presence node
- B. Rename the directory URI value for one of the users to ensure that there is no duplication.
- C. Unassign a user from one of the dusters when the same user is assigned to two different dusters
- D. Delete the user ID for the duplicate user ID
- E. Rename the user ID value for one user if different users on different clusters have the same user ID assigned
Answer: B,E
NEW QUESTION # 146
An engineer is configuring a Cisco Voicemail organization. How many links be configured between two Cisco unity connection Clusters?
- A. Four
- B. Two
- C. One
- D. Three
Answer: C
NEW QUESTION # 147
An administrator is configuring auto-attendant with basic IVR applications on Cisco Unity Express and needs to ensure that a specific telephone number initiates the application. Which setting should be configured to accomplish this task?
- A. call control group
- B. prompt
- C. script
- D. trigger
Answer: C
NEW QUESTION # 148
Refer to the exhibit.
A customer reports that after a network failure, all of the Cisco Jabber clients are not switched back to their home nodes. An engineer determines that the primary Cisco IM&P server is in Failed Over state. Which two actions should be performed to bring the system back to operational state and to prevent future occurrences?
(Choose two.)
- A. Perform a restart of the IM&P primary server to force fallback.
- B. Confirm that both IM&P servers are configured in the Presence Redundancy Group configuration pane.
- C. Click the Fallback button in the Server Action pane.
- D. Advise all users to re-login to their Jabber clients.
- E. Set the Automatic Failover parameter in the Server Recovery Manager Service Parameters to the value True.
Answer: B,C
NEW QUESTION # 149
When using Cisco Expressway for XMPP federation, which platform handles the connection to the remote federation server?
- A. Cisco Expressway-C
- B. Cisco Expressway-E
- C. Cisco Unified Communications Manager Publisher
- D. Cisco IM & Presence Server
Answer: B
NEW QUESTION # 150
A company is setting up B2B instant messaging capability using a secure client integrated into the on-premises Cisco communication platform. During the setup, the engineer discovers that external Usages from other businesses do not seem to reach the Cisco Expressway for instant messaging, but B2B calling seems to be working Internal chat between clients and chat toward clients is king m home offices using Mobile and Remote Access The engineer verified that the correct ports have been configured on the Cisco ASA, and the firewall rules on the expressway show no cation of any traffic What is the cause of the issue?
- A. The Cname record for XMPP is not configured or is misconfigured.
- B. The XMPP service is not activated on the Cisco Expressway
- C. The SRV record for XMPP is not configured or is misconfigured.
- D. The XMPP service is not running under services in Cisco IM and Presence Server
Answer: C
Explanation:
In Business-to-Business (B2B) instant messaging using Cisco Expressway, SRV records are crucial for external users to discover and connect to the correct XMPP service. The fact that B2B calling works but not instant messaging points towards a service discovery issue specific to XMPP.
* SRV records for XMPP: Typically, the domain would have an SRV record like "xmpp-client.[invalid URL removed]" pointing to the Expressway.
NEW QUESTION # 151
Which CLI command is used to collect traces from the Cisco Presence engine for seven days?
- A. file build log presence_engine 7
- B. file build log cisco_presence 168
- C. file build log cisco_presence_engine 7
- D. file build log presence_engine 168
Answer: C
Explanation:
Explanation/Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/ configAdminGuide/12_0_1/cup0_b_config-admin-guide-imp-1201/cup0_b_config-admin-guide-imp-
1201_chapter_010101.html
NEW QUESTION # 152
An engineer must enable group chat and persistent chat with Cisco UCM and the Cisco IM and Presence service cluster The engineer has already configured the group chat system administrators Drag and drop the remaining configuration steps from the left into the correct order on the right to complete the configuration.
Answer:
Explanation:
Explanation
D, A, C, B
NEW QUESTION # 153 
Refer to the exhibit A collaboration engineer is troubleshooting a Cisco Jabber for Windows client issue. The end user is reporting that they cannot control the desk phone from the Cisco Jabber client Which action must the engineer take to resolve this issue?
- A. Select "Primary Line" under the user configuration page on Cisco UCM
- B. Add the "Allow control of the device from the CTI" option under the client services profile configuration page
- C. Associate the User with the desk phone under the user configuration page on Cisco UCM
- D. Add the "Allow control of the device from the CTI" option under the desk phone configuration page
Answer: D
NEW QUESTION # 154
To redirect calls from the phone extension for user A to the voicemail greeting, which call routing rule should be used in Cisco Unity Connection?
- A. Opening Greeting direct routing rule
- B. Attempt Forward forwarded routing rule
- C. Opening Greeting forwarded routing rule
- D. Attempt Sign-In direct routing rule
Answer: B
NEW QUESTION # 155
An administrator for a five cluster Instant Message and Presence deployment notices that the messages are not being archived to an on-premises PostgreSQL server. When troubleshooting the message archiving feature for an intercluster IM&P deployment, which two services determine the cause of a problem with message archiving functionality? (Choose two.)
- A. Cisco Presence Engine
- B. Cisco XMPP Federation service
- C. Cisco XCP Router
- D. Cisco XCP Message Archiver service
- E. Cisco Tomcat service
Answer: C,D
Explanation:
In an intercluster Cisco Instant Messaging and Presence (IM&P) deployment, message archiving relies on specific services to function properly. To troubleshoot message archiving issues, focus on the following:
Cisco XCP Message Archiver Service:
* This service is directly responsible for archiving IM messages to the configured external database (e.g., PostgreSQL).
* If this service is not running or properly configured, messages will not be archived.
Cisco XCP Router Service:
* This service facilitates communication between different components of the IM&P system, including the XCP Message Archiver. If this service is not functioning correctly, the archiver will not be able to connect to the external database or process messages for archiving.
NEW QUESTION # 156
A company deployed the Cisco Webex App with single sign-on enabled using the internal ldP, but users receive the error "Single Sign On Failed.Invalid Status code in Resume" when trying to log in through the security assertion markup language SSO. Which action must an administrator taketo resolve the issue?
- A. Configure SSO in Control Hub ADFS.
- B. Configure SSO in Control Hub with Okta.
- C. Configure SSO in Control Hub with Cisco DUO.
- D. Configure SSO in Control Hub with Microsoft Azure.
Answer: A
Explanation:
This option is the correct action to resolve the issue of users receiving the error "Single Sign On Failed.Invalid Status code in Resume" when trying to log in through the SAML SSO. The error indicates that the SAML response from the internal IdP is invalid or expired, and that the Webex app cannot resume the SSO process.
To fix this issue, the administrator must configure SSO in Control Hub ADFS, which is a Microsoft service that acts as an IdP and provides SAML authentication for Webex. By configuring SSO in Control Hub ADFS, the administrator can ensure that the SAML response is valid and matches the Webex app requirements.
References:
* https://help.webex.com/en-us/article/WBX9000009033/SSO-Error-Single-Sign-On-failed-Invalid-Status-c
* https://help.webex.com/en-us/njfoz4/Configure-Single-Sign-On-for-Your-Webex-Site
NEW QUESTION # 157
Which two methods can be used by Cisco Jabber to retrieve the configuration settings in an on- premises deployment? (Choose two.)
- A. Use a DNS SRV record to discover the Cisco Unified Communications Manager cluster and automatically retrieve the UC service profile.
- B. An XML file can be pushed to the client from Cisco Unified Communications Manager with the information to retrieve the UC service profile.
- C. The client retrieves the settings from the phone configuration in addition to the configuration in the UC service profile.
- D. The client retrieves the settings from the Cisco Unified Communications Manager cluster and automatically retrieves the UC service template.
- E. Use a DNS SRV record to discover the IM&P cluster and automatically retrieve the UC service template.
Answer: A,C
NEW QUESTION # 158
Cisco Unified Communications Manager IM and Presence Service provides which three features?
(Choose three.)
- A. BLF presence
- B. Microsoft Outlook calendar integration
- C. instant messaging
- D. Call Admission Control
- E. Business-to-business and business-to-consumer open federations
Answer: B,C,E
NEW QUESTION # 159
Refer to the exhibit.
Apple Push Notification integration is configured in a Cisco Unified IM and Presence deployment and has been working property. Administrators now report the error "Push notification settings cannot be configured. 400 Bad Request." in the GUI, and HTTP logs are displaying the errors that are shown in the exhibit. Which action solves this issue?
- A. Update Refresh Token Manually.
- B. Change the HTTP proxy settings to remove errors in request syntax.
- C. Reboot the IM&P cluster.
- D. Fix the network connectivity to Apple iCloud.
Answer: A
NEW QUESTION # 160
Refer to the exhibit.
Refer to the exhibit. An engineer assists a user who reports that the voicemall notifications show correctly on the desk phone are not available in the jabber client. Which action resolves this issue?
- A. Ensure that the voicemail server is listed in the user's CTI profile
- B. Set the voicemail profile on the user's line on the CSF device.
- C. Reset the Jabber client and have the user sign in again
- D. Configure the voicemail profile on the user's service profile
Answer: D
NEW QUESTION # 161
Which authentication method allows a user to log in to an SSO-enabled Cisco Unified Communications application by utilizing a Microsoft Windows login, thereby not requiring any credentials to be entered?
- A. Smart Card
- B. form-based
- C. OAuth
- D. Kerberos
Answer: C
Explanation:
Explanation/Reference: https://developer.cisco.com/docs/cisco-unified-communications-single-sign-on-tutorial/#!cisco-unified-communications-single-sign-on-tutorial/learning-more-about-sso
NEW QUESTION # 162
Which CLI command is used to collect traces from the Cisco Presence engine for seven days?
- A. file build log presence_engine 7
- B. file build log cisco_presence 168
- C. file build log cisco_presence_engine 7
- D. file build log presence_engine 168
Answer: C
NEW QUESTION # 163
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