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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Design a Great User Experience | 8% | - Follow Slack design principles - Design accessible and consistent interfaces - Onboard and guide users |
| Topic 2: Design for Scale | 9% | - Build for Enterprise Grid - Support Slack Connect and shared channels - Use Enterprise Grid Sandbox |
| Topic 3: Apps in the Slack Platform | 7% | - Automate and enhance workspace operations - Set up collaboration for app development - Choose appropriate Slack surfaces: App Home, modals, messages - Securely store and retrieve data and tokens |
| Topic 4: Tools | 5% | - Use Bolt framework - Sample code and resources - Slack Developer Tools (SDT) - Block Kit Builder |
| Topic 5: Distribute Your App | 7% | - Manage app lifecycle and updates - Publish to App Directory - Private distribution |
| Topic 6: Design the Interactive Flow of Your App | 20% | - Handle user entry points: commands, shortcuts, actions - Build workflows and use cases - Use Block Kit to build user interfaces - Align design with Slack architecture |
| Topic 7: Design Your Workflows: Spotlight on Slack's APIs | 13% | - Select correct API: Web API, Events API - Socket Mode vs HTTP event delivery - Manage rate limits - Implement Web API and Events API - Understand API terminology and versioning |
| Topic 8: APIs for Managing Your Slack | 12% | - SCIM API for user and group management - Audit API for monitoring - Admin API for workspace management |
| Topic 9: Design for Security | 19% | - Comply with compliance and governance requirements - Manage scopes and permissions - Implement OAuth 2.0 and token rotation - Secure data storage and transmission |
Salesforce Certified Slack Developer Sample Questions:
1. When should a Slack app designed for customer support include support for channels that are shared externally via Slack Connect?
A) When the app's primary function is to automate responses to internal queries only
B) If the app is mainly used for internal team discussions and training within the company
C) If the app deals with confidential internal support tickets that require high levels of security and privacy
D) When the app aims to provide direct customer support to clients through shared channels in Slack Connect
2. A team is building a Slack app to track and manage project deadlines. The app needs to be accessible and provide updates to the entire team.
What design approach should be taken for the most effective interaction with Slack's architecture?
A) Create a slash command for team members to manually request deadline updates
B) Use a dedicated project management channel where the app posts deadline updates
C) Implement an external website that requires team members to check deadlines outside of Slack
D) Develop a bot that sends individual reminders to each team member via direct messages
3. When implementing the OAuth installation flow for your Slack app, what is the most secure way to handle the OAuth access token once it is received?
A) Store the access token in a publicly accessible database for easy retrieval
B) Email the access token to the app administrator for safekeeping
C) Store the access token securely on your server and ensure it is accessible only by the necessary parts of your application
D) Embed the access token directly in the app's source code
4. Your team is designing a Slack app for company-wide announcements that need to reach all employees efficiently while minimizing disruption.
What design would be most effective for this purpose?
A) Use an external email service to send announcements, with summaries posted in Slack
B) Post announcements in a general company-wide channel where all employees are members
C) Develop a bot to send individual direct messages to each employee for every announcement
D) Create a modal that pops up for every user when there is a new announcement
5. For which of these scenarios would Slack Developer Tools (SDT) be most effectively utilized?
A) For designing the graphical user interface of a Slack app, including color schemes and branding elements
B) When optimizing the performance of a database that stores data from Slack channels
C) For developing complex machine learning algorithms to analyze Slack message content
D) To test and debug interactive elements such as buttons and message menus within a Slack message
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: D |
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