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HP HP2-H28 Exam Syllabus Topics:

HP Selling HP Printing and Computing Services Sample Questions:

1. Why is HP Printing and Computing Sales specialization important for partners?

A) Partners will be able to deliver services on behalf of HP to any HP customers. They will not, however, be able to deliver services during the warranty period of the hardware
B) Partners will be able to deliver services on behalf of HP only for the hardware they sell. They can also deliver services during the warranty period of the hardware.
C) Partners start accumulating rebates with their first services sale.
D) Partners selling HP hardware will be able to deliver their own branded services.

2. Which service protects from drops, spills, surges, and other mishaps?

A) Remote Delete
B) Keep Safe
C) Defective Media Retention
D) Accidental Dammage Protection

3. Which statement is true about the worldwide services market?

A) Corporate, Enterprise, and Public Sector companies are trying to reduce services expenditure by increasing hardware refreshes
B) Most companies are looking for advice that gives them no downtime, business support, and a stable hardware platform.
C) The services market is very competitive with low annual growth
D) Customers are still brand conscious and do not pay much attention to the experience they get from devices.

4. What is an effect of adding services to hardware deals?

A) services selling has little effect on hardware deals
B) increases deal size
C) decreases profit
D) increases complexity of the offer

5. Why is HP Printing and Computing Services Specialization profitable for partners? (Select two.)

A) Partners can start accumulating rebates on sales from day one on new or already sold hardware
B) The specialization enables partners to deliver services on behalf of HP and generate additional profit.
C) Partners will benefit from extra discounts by buying hardware from HP
D) HP can dispatch partners to resolve server related issues on already sold hardware

Solutions: