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BlackBerry BCP-221 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Device Deployment and Activation | 10% | - Over-the-air activation - Provisioning and configuration - Enterprise activation methods |
| Security Policies and Profiles | 15% | - Encryption and authentication - IT policy rules and enforcement - Security profile deployment |
| Troubleshooting and Maintenance | 10% | - Logging and diagnostic tools - Device communication problems - Server and connectivity issues |
| BES Administration and Configuration | 20% | - User and group management - Service configuration and monitoring - Server setup and maintenance |
| BlackBerry Enterprise Server (BES) v5.0 Architecture | 20% | - Communication protocols and ports - Server components and services - Database and messaging integration |
| BlackBerry Device Capabilities and Features | 10% | - Communication and data services - Multimedia and productivity features - Synchronization functionality |
| BlackBerry Device Software and Architecture | 15% | - Device operating system structure - Hardware and software components - System updates and upgrades |







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