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IBM Case Manager V5.0 Sample Questions:

1. Which statement is correct when describing the relationship between steps and roles vs. steps and workgroups?

A) The users or groups in the workgroup are defined at design time in the IBM Case Builder
B) Any member of a role can perform the work at any task step assigned to the role
C) If more than one user is assigned to a workgroup only one user needs to complete the step
D) Steps in a role lane must be performed by every user assigned to the role before step completion

2. IBM Case Manager is best suited for what type of process?

A) A combination of formal and informal processes where a balance of control and flexibility is achieved
B) A formal process where each step and business goal is fully controlled by the system
C) An informal process which is modeled and partially tracked by the system

3. When a solution is deployed for the first time in a development environment, three spaces Solution space, Case pages space and Step pages space are created in the mashup environment. Which two statements are correct? (Choose two)

A) Case pages space and Step pages space are hidden spaces
B) Case workers process cases through Solution spaces
C) Everyone can modify the three spaces by adding, deleting or changing the existing pages
D) Everyone can change the security settings for these spaces
E) You can add and register new pages in Solution space, Case pages space and Step pages space

4. How does a deployed case management solution map to Process Engine queues and rosters?

A) One queue per solution, one roster per case type
B) One queue per role in a solution, one roster per case type
C) One queue per role in a solution, one roster per solution
D) One queue per case type, one roster per solution

5. Querying for a class, creating a case, updating case properties, adding a document to a case and adding a folder in a case folder are functions offered by which Case Manager API?

A) IBM Content Management Interoperability Services (CMIS) for FileNet Content Engine
B) Content Engine REST API (P8CEREST)
C) Process Engine REST API (P8BPMREST)
D) IBM Case Manager REST API (CASEREST)

Solutions: