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Nokia CPM Sample Questions:

1. The Risk Contingency will:

A) reduce the probability of cost overruns.
B) increase the probability of cost overruns.
C) increase the probability of scope changes.
D) reduce the probability of scope changes.

2. What is the relationship between sales items (SI's) and service orders in the care contract?

A) An SvO can have only one SI, but an SI line in the care contract can have multiple SvOs.
B) There is no relationship or connection between SIs and SvOs in the care contract.
C) An SvO can have multiple SI's, but an SI line in the care contract can have only one SvO.
D) An SvO can have only one SI, and an SI line in the care contract can have only one SvO.

3. Which of the following is NOT classified as NCC?

A) Unplanned costs for replacement of products not under warranty.
B) Use of resources with higher SPC rates than planned.
C) Unplanned work due to a hardware failure which has impacted network statistics and KPIs.
D) Unplanned costs from mistakes made by incompetent resources.

4. If a customer requests a consistency check to the network design, which was not included in Nokia scope of work, what is the appropriate action?

A) The project manager should initiate the change management process.
B) The planner should perform this request if there is a risk that failing to do so will negatively impact customer satisfaction.
C) The planner should perform this request if it will not have a significant impact on the project cost and will keep the customer happy.
D) The planner should perform this request only with the formal approval of the project manager.

5. What is the primary purpose of the accounting indicator?

A) To indicate the cost element in cost management.
B) To indicate the cost type of extra costs.
C) To differentiate the cost component as per the cost management guideline.
D) To indicate the high level root cause of extra costs.

Solutions: